Yusef Bickham (Cspo, Csm, Pmc Iii)
About Yusef Bickham (Cspo, Csm, Pmc Iii)
Yusef Bickham is a Senior Product Manager with extensive experience in Agile practices and product management. He has worked at various organizations, including American Express and Fullbay, and holds multiple degrees in business and IT management.
Current Role at Fullbay
Yusef Bickham serves as a Senior Product Manager at Fullbay, a position he has held since 2022. In this role, he focuses on enhancing product management processes and improving team performance. He has successfully reduced user story cycle time by 50%, demonstrating his ability to streamline workflows. His responsibilities include providing coaching and support to Product Owners and Scrum Masters on Agile practices, which encompasses feature and story writing, estimation, tracking, and forecasting.
Previous Experience at American Express
Before joining Fullbay, Yusef worked at American Express as a Program Manager from 2019 to 2020. His tenure lasted one year and took place in the Phoenix, Arizona area. During this time, he contributed to various projects, leveraging his skills in program management to enhance operational efficiency.
Background in Product Ownership
Yusef has extensive experience in product ownership, having worked at Glynlyon Inc. as a Product Owner from 2014 to 2017. He was responsible for driving agile practices and collaborating with the Enterprise Project Management Office (EPMO) to implement cultural and process changes related to agile planning and strategic initiatives. He later held the position of Product Owner III at InEight from 2020 to 2022.
Educational Qualifications
Yusef Bickham has a solid educational background. He studied at the University of Phoenix, where he earned a Bachelor of Science in Business Management (BSBM). He also pursued further education at Western International University, achieving a Master of Arts in Human Dynamics. Additionally, he completed ITIL Foundations v3 certification, enhancing his knowledge in IT service management.
Coaching and Agile Practices
In his current role and previous positions, Yusef has provided coaching and support to Product Owners and Scrum Masters on Agile methodologies. He focuses on improving practices related to feature and story writing, estimation, tracking, and forecasting. His efforts aim to foster a culture of continuous improvement and effective collaboration within teams.