Rahul R
About Rahul R
Rahul R is a Customer Support Lead at FullContact Inc., where he has worked since 2020. He has a background in technical support and engineering, with previous roles at Amazon and a solid educational foundation in Electronics and Communications Engineering.
Current Role at FullContact
Rahul R currently serves as the Customer Support Lead at FullContact Inc., a position he has held since 2020. He works in the Cochin Area, India, and has accumulated four years of experience in this role. His responsibilities include overseeing customer support operations and ensuring high standards of service delivery.
Previous Experience at FullContact
Prior to his current role, Rahul R worked at FullContact Inc. as a Customer Support Engineer from 2019 to 2020. During his nine-month tenure, he contributed to the customer support team, addressing client inquiries and resolving technical issues in the Cochin Area, India.
Experience at Amazon
Rahul R has extensive experience at Amazon, where he held multiple positions. He worked as a Technical Support Specialist from 2017 to 2018 for one year in Hyderabad, Telangana, India. He also served as a D2AS Advanced Technician from 2018 to 2019 for six months and as a Customer Service Associate (CSA) from 2016 to 2017 for one year, both in Hyderabad.
Educational Background
Rahul R studied at the College of Engineering, Cherthala, where he earned a Bachelor’s Degree in Electronics and Communications Engineering from 2011 to 2015. He also attended Cochin University of Science and Technology, achieving a Bachelor of Technology (BTech) in Electrical, Electronics and Communications Engineering during the same period.
Early Career at SHINE BUSINESS SOLUTIONS LIMITED
Rahul R began his professional career at SHINE BUSINESS SOLUTIONS LIMITED, where he worked as a Junior Sales Coordinator for three months in 2015. This role marked his entry into the workforce, providing him with foundational experience in a business environment.