Anna Helmken
About Anna Helmken
Anna Helmken is a Partner Success Manager at FullStory, where she has worked since 2022. She holds an MBA from Boston University and has extensive experience in customer success and operations across various organizations.
Work at FullStory
Anna Helmken has been serving as a Partner Success Manager at FullStory since 2022. In this role, she focuses on ensuring that partners achieve their desired outcomes and derive maximum value from FullStory's offerings. Her responsibilities include managing partner relationships and facilitating effective communication between partners and the FullStory team.
Education and Expertise
Anna Helmken is currently pursuing a Master of Business Administration (MBA) at Boston University, which she is expected to complete in 2023. She holds a Bachelor’s Degree in English and Asian Studies from St. Olaf College, where she studied from 2014 to 2018. Additionally, she has studied at the University of Aberdeen and participated in an educational program in Asia, enhancing her global perspective.
Previous Work Experience
Prior to her current role, Anna Helmken held multiple positions at Cludo, including Customer Success Specialist, Customer Success Manager, and Partnership Strategy Manager from 2020 to 2022. She also worked at Granite Logistics as an Operations Representative and Account Manager from 2018 to 2020. Her early career included internships at The Borgen Project and the Metropolitan Council of the Twin Cities.
Internship and Early Career
Anna Helmken began her professional journey with internships, including a role as an Editorial Intern at The Borgen Project in 2017 and as a Library Studies Intern at the Metropolitan Council of the Twin Cities. These experiences provided her with foundational skills in communication and project management, which she has built upon in her subsequent roles.