Carl Luo
About Carl Luo
Carl Luo is a Manager of Sales Engineering for the APAC region at FullStory, with a strong background in cloud computing and software development. He has held various technical roles at companies such as IBM and New Relic, and holds dual degrees in Information Technology and Business from the University of Technology, Sydney.
Current Role at FullStory
Carl Luo serves as the Manager of Sales Engineering for the APAC region at FullStory. He has held this position since 2022 and is based in Sydney, New South Wales, Australia. In this role, he is responsible for leading sales engineering efforts, ensuring that clients receive the technical support necessary to effectively utilize FullStory's products.
Previous Experience at FullStory
Prior to his current role, Carl Luo worked at FullStory as a Senior Solutions Engineer from 2021 to 2022. His responsibilities included providing technical solutions and support to clients, helping them to implement FullStory's services effectively. This position allowed him to build on his expertise in sales engineering and client relations.
Career Background at IBM
Carl Luo has significant experience with IBM, where he held multiple roles over several years. He worked as a Cloud Technical Sales Engineer from 2014 to 2016, an IT Project Manager from 2013 to 2014, and a Graduate IT Specialist from 2012 to 2013. His time at IBM provided him with a strong foundation in technical sales and project management.
Educational Background
Carl Luo studied at the University of Technology, Sydney, where he earned a Bachelor of Information Technology and a Bachelor of Business with a major in Enterprise Programming and Finance. His education spanned from 2006 to 2012, equipping him with a solid academic background in technology and business principles.
Technical Skills and Expertise
Carl Luo possesses extensive technical skills in cloud computing, virtualization technologies, and web development. He has experience with various content management systems and e-commerce platforms, including WordPress and OSCommerce. His proficiency extends to both front-end and back-end development technologies, as well as server management and networking.