Conor O'driscoll
About Conor O'driscoll
Conor O'Driscoll is a Principal Customer Success Manager at FullStory, specializing in post-sales interactions in the APAC region. He holds multiple engineering and science degrees from the University of Sydney and McMaster University, and has a background in data science that enhances his customer success efforts.
Work at FullStory
Conor O'Driscoll serves as the Principal Customer Success Manager at FullStory, a role he has held since 2022. He is based in Sydney, New South Wales, Australia. In this position, he manages post-sales interactions specifically within the APAC region. His primary focus is to enhance customer engagement with the FullStory digital experience platform, ensuring that clients maximize the value derived from the platform.
Education and Expertise
Conor O'Driscoll has a strong educational background in engineering and mathematics. He studied at the University of Sydney, where he earned a Bachelor of Engineering (Honours) and a Bachelor of Science (Advanced) in Financial Mathematics and Statistics, both completed between 2011 and 2015. Additionally, he studied Civil Engineering and Project Management at McMaster University, achieving a Bachelor of Engineering in 2014. His academic achievements are complemented by a strong background in data science, which supports his role in customer success management.
Previous Experience
Before joining FullStory, Conor O'Driscoll worked as a Customer Success Engineer at Databricks from 2020 to 2022 in Sydney, New South Wales, Australia. Prior to that, he was a Senior Customer Success Specialist at Quantium, where he worked for four years from 2016 to 2020, with responsibilities in both Sydney and Melbourne, Australia. His previous roles have equipped him with the skills necessary to ensure customers derive full value from digital experience platforms.
Academic Achievements
Conor O'Driscoll completed his secondary education at St. Ignatius College, Riverview, where he achieved an ATAR of 99.35 from 2003 to 2009. This academic performance reflects his strong foundational skills in mathematics and science, which have been instrumental in his subsequent studies and career in engineering and customer success.