David Fisher
About David Fisher
David Fisher is a Principal Customer Success Manager at FullStory, where he has worked since 2022. He has a diverse background in customer success and sales engineering, having held various roles at companies such as Lucid, Hancock Whitney, and Ricoh Americas Corporation.
Current Role at FullStory
David Fisher serves as the Principal Customer Success Manager at FullStory, a position he has held since 2022. In this role, he focuses on enhancing customer engagement and satisfaction, ensuring that clients derive maximum value from FullStory's offerings. His experience in customer success management allows him to effectively address client needs and foster strong relationships.
Previous Experience at Lucid, LLC
Before joining FullStory, David Fisher worked at Lucid, LLC in various capacities. He served as Senior Manager of Sales Engineering from 2020 to 2022, where he was responsible for leading sales engineering efforts in the Greater New Orleans Region. Prior to that, he held the position of Manager of Customer Success from 2018 to 2020, focusing on customer retention and satisfaction.
Career Background in Product Management and Sales
David Fisher has a diverse background in product management and sales. He worked at Hancock Whitney as a Product Manager from 2016 to 2018, where he managed product development and strategy in the Greater New Orleans Area. Earlier in his career, he was an Account Executive at Ricoh Americas Corporation from 2014 to 2016, where he focused on sales and client relations.
Educational Background
David Fisher holds a Master of Business Administration (MBA) degree from the University of New Orleans, which he obtained between 2015 and 2017, specializing in Management Information Systems. He also earned a Bachelor of Science (B.S.) degree in Marketing from Louisiana State University, completing his studies from 2010 to 2014. His educational background supports his expertise in customer success and product management.
Early Career Experience
David Fisher began his career in various roles that contributed to his professional development. He worked as a Manager at Adventure Quest Laser Tag from 2012 to 2014, and as a Marketing Assistant at NOLA Motorsports Park for 11 months in 2013. These early experiences provided him with foundational skills in management and marketing.