Gresa Rexhepi
About Gresa Rexhepi
Gresa Rexhepi is a Senior Account Executive at FullStory, where she focuses on enhancing customer digital experiences in the BeNeLux region. She holds a Bachelor of Arts and a Master of Arts from Erasmus University Rotterdam and has a background in various roles within the technology and retail sectors.
Work at FullStory
Gresa Rexhepi has been employed at FullStory as a Senior Account Executive since 2021. In this role, she focuses on enhancing customer digital experiences and has played a significant part in expanding FullStory's presence in the BeNeLux region. Her work involves integrating data with human interaction to drive customer success, aligning with her personal mission to ensure smooth digital experiences in a technology-reliant world.
Education and Expertise
Gresa Rexhepi holds a Bachelor of Arts (B.A.) in Arts & Cultural Studies from Erasmus University Rotterdam, where she studied from 2009 to 2013. She further pursued a Master of Arts (M.A.) in Cultural Economics and Entrepreneurship at the same institution, completing her studies in 2014. Additionally, she earned a Minor in Influencing People & Negotiation from the Rotterdam School of Management, Erasmus University, in 2013. This educational background supports her expertise in customer relations and digital experience intelligence.
Professional Background
Before joining FullStory, Gresa Rexhepi held various positions that contributed to her professional development. She worked as a Junior Buyer at de Bijenkorf from 2014 to 2016 in Amsterdam. Following that, she served as a Consultant at Global Accounting Network in London from 2017 to 2018. Gresa then transitioned to Tableau Software, where she was an Account Executive for the Benelux region from 2018 until its merger with Salesforce in 2021. She subsequently worked at Salesforce as a Senior Account Executive for nine months before her current role.
Multilingual Skills
Gresa Rexhepi possesses multilingual capabilities, being fluent in Dutch and English. She also has conversational skills in Albanian. This linguistic proficiency enhances her ability to communicate effectively with diverse clients and stakeholders, contributing to her success in account management and customer relations.
Industry Engagement
Gresa Rexhepi actively engages with industry trends, particularly in digital experience intelligence (DXI). She discusses the impact of DXI on consumer retention and business growth, showcasing her understanding of current market dynamics. Additionally, she participated in a presentation at the Women in Product NL event, further demonstrating her commitment to professional development and industry involvement.