Kim Dwyer
About Kim Dwyer
Kim Dwyer serves as the Vice President of Americas, Enterprise Sales at FullStory, bringing extensive experience in sales and management from various technology companies, including IBM, Salesforce, and Microsoft.
Current Role at FullStory
Kim Dwyer serves as the Vice President of Americas, Enterprise Sales at FullStory, a position held since 2023. In this role, Dwyer is responsible for driving enterprise sales strategies across the Americas. The focus is on enhancing customer experiences and expanding FullStory's market presence in the region.
Previous Experience at FullStory
Prior to her current role, Kim Dwyer worked at FullStory as the Regional Vice President of Enterprise Sales from 2022 to 2023. During this time, she managed sales operations for the East and Latin America regions, contributing to the company's growth in enterprise customer engagement.
Career Background in Sales and Management
Kim Dwyer has extensive experience in sales and management across various prominent companies. She held positions at IBM Software Company for over a decade, including roles such as Manager of Strategic Alliance Technical Specialist and Competitive & Life Sciences Regional Sales Leader. Dwyer also worked at Salesforce.com, Microsoft, and CA, Inc, where she focused on enterprise sales and customer experience.
Educational Qualifications
Kim Dwyer earned a Bachelor of Science degree in Computer Science from North Carolina State University. She also holds an MBA in Finance and Management from Florida Atlantic University. These educational credentials support her extensive career in technology and enterprise sales.
Experience in Customer Experience and SaaS
Dwyer's career includes significant roles in customer experience and SaaS (Software as a Service). She served as the Regional Director at Medallia, focusing on customer-centric transformation, and as Vice President of Manufacturing and Automotive Sales at Medallia. Her experience in these areas highlights her expertise in enhancing customer engagement and driving sales in technology sectors.