Kimberly Lim
About Kimberly Lim
Kimberly Lim is a Senior Technical Support Specialist at FullStory in Atlanta, Georgia, where she has worked since 2022. She holds a Bachelor of Business Administration from Georgia State University and has experience in customer experience, user experience, and food photography.
Work at FullStory
Kimberly Lim has been employed at FullStory since 2022, serving as a Senior Technical Support Specialist. In this role, she utilizes her knowledge in customer experience and user experience to assist clients in building applications. Prior to her current position, she worked at FullStory as a Support Specialist from 2018 to 2022, where she developed her skills in technical support and customer service.
Education and Expertise
Kimberly Lim earned her Bachelor of Business Administration (BBA) in Hospitality Administration/Management from Georgia State University - J. Mack Robinson College of Business, studying from 2011 to 2016. She furthered her education in Computer Science at DigitalCrafts from 2017 to 2018. This educational background supports her expertise in combining customer experience with user experience.
Background in Food Service
Before her career in technical support, Kimberly Lim worked in the food service industry. She served as a Server and Bartender at Farm Burger from 2011 to 2016, gaining valuable customer interaction experience. She later advanced to the role of Key Manager at Farm Burger from 2017 to 2018, where she managed operations and staff.
Developer in Residence Experience
In 2018, Kimberly Lim worked as a Developer in Residence at DigitalCrafts for six months. This role allowed her to apply her technical skills in a practical setting, contributing to her overall professional development in the technology field.
Hobbies and Interests
Kimberly Lim engages in food photography as a hobby, reflecting her passion for culinary arts. She particularly enjoys creating and consuming various culinary delights, with a specific fondness for carbohydrates.