Luis Dominguez
About Luis Dominguez
Luis Dominguez is a Customer Experience and Partnerships Manager at Fullstory, where he has worked since 2022. He has a diverse professional background, including roles in customer success, business development, and management, and holds a Bachelor's degree from Oglethorpe University.
Current Role at FullStory
Luis Dominguez currently serves as the Customer Experience | Partnerships | Partner Onboarding Manager at FullStory, a position he has held since 2022. In this role, he is responsible for overseeing partner onboarding processes and enhancing customer experience strategies. His focus on building strong partnerships is supported by his extensive background in customer success and onboarding.
Previous Experience at FullStory
Luis Dominguez previously worked at FullStory in various capacities. He served as a Customer Success | Onboarding Manager from 2019 to 2022 for three years, where he played a key role in onboarding new clients. Additionally, he held the position of Professional Services | Senior Onboarding for six months in 2021, further solidifying his expertise in client onboarding and support.
Background in Business Development
Before joining FullStory, Luis Dominguez gained valuable experience at Omni Tech Trans. He worked as a Business Development Manager for two months in 2016 and later served as an Implementation Manager from 2017 to 2018 for one year in the Greater Atlanta Area. This experience contributed to his skills in managing client relationships and implementing effective business strategies.
Education and Expertise
Luis Dominguez earned his Bachelor's degree from Oglethorpe University, where he studied Sociology, Psychology, and Spanish from 2001 to 2006. His educational background supports his strong capabilities in multilingual communication and intercultural skills, which are essential for managing global partnerships and enhancing customer experiences.
Career at Apple and Big Peach Running Co.
Luis Dominguez began his career as a Business Expert at Apple from 2015 to 2016 in the Greater Atlanta Area. He also served as General Manager at Big Peach Running Co. from 2008 to 2014 for six years. These roles helped him develop a strong foundation in customer service and operational management.