Michael Kierstead
About Michael Kierstead
Michael Kierstead is a Technical Program Manager at FullStory, where he has worked since 2021. He has a diverse background in technical roles, including positions at PROS and Panalpina, and advocates for infrastructure as code and automation in technical operations.
Current Role at FullStory
Michael Kierstead serves as a Technical Program Manager at FullStory since 2021. In this role, he focuses on managing technical projects and ensuring the successful delivery of program objectives. His responsibilities include advocating for infrastructure as code and promoting the automation of repetitive tasks to enhance operational efficiency.
Previous Experience at PROS
Prior to his current position, Michael Kierstead held multiple roles at PROS from 2017 to 2021. He began as a Lead Product Support Engineer and progressed to Senior Software Engineer and Technical Lead. His tenure at PROS involved significant contributions to product support and software engineering, where he emphasized the importance of measuring performance and outcomes.
Background in Database Administration
Michael Kierstead has a strong background in database administration, having worked at Panalpina in various capacities from 2004 to 2012. His roles included Database Administrator, Unix/Database Administrator, and Developer/DBA. This experience laid the foundation for his transition to Site Reliability Engineer (SRE) and eventually to Technical Program Manager.
Educational Qualifications
Michael Kierstead studied at the Art Institute of Houston, where he earned an Associate of Applied Science in Interactive Media Design from 2003 to 2005. This educational background provided him with a solid foundation in design and technology, contributing to his technical expertise in subsequent roles.
Advocacy for Automation and Efficiency
In his professional roles, Michael Kierstead advocates for the automation of repetitive tasks to improve efficiency in technical operations. He emphasizes the significance of measuring all aspects of performance to drive improvements and streamline processes within teams.