Skye Jaundoo
About Skye Jaundoo
Skye Jaundoo is an experienced professional currently serving as the Enterprise, Principal Customer Success Manager at FullStory. With a background in Kinesiology and a strong foundation in business strategy, Jaundoo has held various roles in customer success and operations management across multiple organizations.
Work at FullStory
Skye Jaundoo currently serves as the Enterprise, Principal Customer Success Manager at FullStory. In this role, which began in 2024, she focuses on enhancing customer satisfaction and driving success for enterprise clients. Prior to this position, she worked as a Senior Success Manager at FullStory from 2022 to 2024, where she developed strategies to improve customer engagement and retention.
Education and Expertise
Skye Jaundoo holds a Bachelor of Science (B.S.) degree in Kinesiology and Exercise Science from Old Dominion University, where she also completed a double minor in Business Administration and Psychology. Additionally, she has pursued further education at Harvard Business School Online, earning certificates in Business Strategy in 2022 and Business Analytics in 2023. Her educational background supports her expertise in customer success management and business strategy.
Background
Skye Jaundoo has a diverse professional background that includes roles in customer success, operations management, and project management. She began her career at the Jewish Community Center, where she worked as a Personal Trainer and Cancer Exercise Specialist from 2008 to 2011. She later held various positions at SecurEdge WiFi, including Operations Manager and Customer Success Manager, before transitioning to InVue as a Global Customer Experience Manager.
Previous Roles and Experience
Before joining FullStory, Skye Jaundoo accumulated significant experience in customer success and management roles. At SecurEdge WiFi, she worked as an Operations Manager, Project Manager, and Customer Success Manager from 2016 to 2021. At InVue, she served as a Global Customer Experience Manager and Customer Success Manager for the Americas. This experience has equipped her with the skills necessary for her current role at FullStory.