Alia Kramer
About Alia Kramer
Alia Kramer is a Sales and Service Specialist at Fulton Bank, where she has worked since 2019. She has a background in customer service and sales, with previous roles at Texas Roadhouse, Middletown Valley Bank, ALDO Group, and Nine West Group, and holds a Bachelor of Science in Communication and Media Studies from Towson University.
Current Role at Fulton Bank
Alia Kramer has been employed at Fulton Bank as a Sales and Service Specialist since 2019. In this role, she operates from Maugansville, Maryland, where she applies her skills in sales and customer service. Her responsibilities include assisting customers with their banking needs and promoting various financial products. Alia's multilingual capabilities enhance her effectiveness in communicating with a diverse clientele, contributing to customer satisfaction and retention.
Previous Experience in Customer Service
Before joining Fulton Bank, Alia Kramer gained valuable experience in customer service roles. She worked at Texas Roadhouse as a Server from 2016 to 2019, where she developed her interpersonal skills in a fast-paced environment. Following this, she served as a Customer Associate II at Middletown Valley Bank for nine months in 2019. Additionally, she held keyholder positions at ALDO Group and Nine West Group, further solidifying her expertise in retail and customer interaction.
Educational Background in Communication
Alia Kramer studied at Towson University from 2015 to 2018, where she earned a Bachelor of Science in Communication and Media Studies. This educational background provided her with a strong foundation in effective communication strategies, which she applies in her current role in sales and service. Her studies have equipped her with the skills necessary to understand and engage with diverse audiences.
Skills and Capabilities
Alia Kramer possesses multilingual capabilities, which enhance her effectiveness in sales and customer service roles. Her strong passion for interpersonal communication and marketing complements her professional responsibilities. Additionally, her overseas experience contributes to her understanding of diverse markets and customer needs, allowing her to tailor her approach to various client demographics.