Kristi Shaffer
About Kristi Shaffer
Kristi Shaffer is a Financial Center Supervisor II at Fulton Bank, where she has worked since 2021. With a strong focus on training and development, she has a diverse background in geriatric care and extensive experience in customer service and business development.
Work at Fulton Bank
Kristi Shaffer has been employed at Fulton Bank as a Financial Center Supervisor II since 2021. In this role, she focuses on training and development, aiming to foster growth and learning within her teams. Her responsibilities include overseeing daily operations and ensuring high standards of customer service are maintained.
Current Role at Norwex USA
In addition to her position at Fulton Bank, Kristi Shaffer serves as a Sales Leader at Norwex USA since 2020. This role involves leading sales initiatives and promoting sustainable cleaning products across Pennsylvania. Her experience in sales complements her skills in team leadership and customer engagement.
Background in Geriatric Care
Kristi Shaffer has a diverse background in geriatric care, which enhances her leadership and business development capabilities. She previously worked as a Quality Care Manager and Business Development Manager at Age In Place Home Care from 2017 to 2020. Additionally, she served as a Training and Business Development Manager at Seniors Helping Seniors from 2016 to 2017.
Experience in Customer Service Management
Kristi Shaffer has extensive experience in customer service management, having worked at Santander Bank, N.A. for 20 years as a Workforce Manager and Customer Service Supervisor. Her expertise in call center operations has equipped her with the skills necessary to effectively manage customer service teams and develop workforce management strategies.
Education and Expertise
Kristi Shaffer studied at Penn State University and Reading Area Community College from 1993 to 1995. Her educational background supports her professional development in various fields, including business management and customer service. She seeks career opportunities that promote peace, stability, and personal growth, reflecting her commitment to continuous self-improvement.