Kiara Conde, Cpsm
About Kiara Conde, Cpsm
Kiara Conde is the Associate Director of Member Experience, focusing on enhancing healthcare experiences, with a background in customer success and program management at Amazon.
Kiara Conde Associate Director of Member Experience
Kiara Conde serves as the Associate Director of Member Experience, focusing on enhancing how individuals engage with healthcare services. In this role, she is responsible for developing and implementing strategies that re-imagine patient interactions and improve overall satisfaction. Her leadership is instrumental in driving innovative approaches to healthcare delivery.
Kiara Conde's Career at Amazon
Before her current role, Kiara Conde gained valuable experience in customer success and program management at Amazon. Her time at Amazon involved managing customer expectations and leading projects that enhanced service delivery. This background provided her with a strong foundation in creating exceptional user experiences and managing large-scale programs effectively.
Kiara Conde on Balancing Life with Health Challenges
Kiara Conde is dedicated to balancing her professional responsibilities while navigating personal health challenges. Managing thyroid hormone imbalances and food sensitivities, she demonstrates a commitment to maintaining a fulfilling and enjoyable lifestyle. Her ability to strike this balance highlights her resilience and adaptability, making her a role model for others facing similar conditions.
Re-imagining Healthcare with Kiara Conde
Kiara Conde is at the forefront of re-imagining healthcare experiences. She is actively involved in creating new ways for patients to interact with healthcare services, aiming to enhance satisfaction and engagement. Her efforts are geared towards making healthcare more accessible and responsive to individual needs, leveraging her experience in customer success and program management to innovate within the industry.