Himali Shah
About Himali Shah
Himali Shah is a Senior CRM Analyst at FusionSpan, where she has worked since 2017, specializing in Salesforce technologies and CRM project implementation. She has experience in various roles, including as a Senior Membership Associate at the Smart Electric Power Alliance and a Service Manager at Wells Fargo.
Work at FusionSpan
Himali Shah has served as a Senior CRM Analyst at FusionSpan since 2017. In this role, she provides guidance on solution approaches and architecture tailored to meet customer requirements in various CRM projects. Her responsibilities encompass all phases of the software development life cycle, including functional analysis and prototyping. Shah's expertise in Salesforce technologies is integral to the successful implementation of CRM projects within the organization.
Previous Experience
Before joining FusionSpan, Himali Shah worked as a Senior Membership Associate at the Smart Electric Power Alliance from 2015 to 2017. In this position, she contributed to membership initiatives and engagement strategies. Additionally, she served as a Service Manager at Wells Fargo from 2012 to 2013, where she managed customer service operations in Lake City, South Carolina.
Education and Expertise
Himali Shah graduated with a Bachelor of Arts degree from the University of South Carolina. Her educational background supports her specialization in CRM project implementation, particularly using Salesforce technologies. She has also authored articles discussing best practices for Salesforce, including topics such as Salesforce Sandbox Refreshes and AI applications within the platform.
Involvement with Clean Energy Leadership Institute
Since 2017, Himali Shah has been a Spring 2017 Fellow at the Clean Energy Leadership Institute. In this role, she engages in initiatives aimed at promoting leadership within the clean energy sector. Her involvement reflects her commitment to advancing knowledge and practices in sustainable energy.