Jennifer O'brien
About Jennifer O'brien
Jennifer O'Brien serves as the Senior Director of Consulting at fusionSpan, where she has worked since 2021. With over 20 years of experience in technology consulting, she specializes in building relationships and translating client needs into valuable products and services.
Work at FusionSpan
Jennifer O'Brien has served as the Senior Director of Consulting at fusionSpan since 2021. In this role, she focuses on managing and developing Salesforce implementation consultants and training specialists specifically for nonprofit associations. She has played a key role in developing training, processes, and resource management strategies that position fusionSpan for rapid growth. Her responsibilities include operationalizing visions and strategies into daily operations and culture within the organization.
Previous Experience
Prior to her current position, Jennifer O'Brien held various roles in consulting and management. She worked at Sabbatical as On Leave from 2020 to 2021. Before that, she was a Measurement Consultant at KnowledgeAdvisors from 2007 to 2010 and served as a Senior Consultant there from 2010 to 2011. She also worked at Gartner as Director of Metrics that Matter from 2011 to 2018 and held the position of Director of Strategy & Product Marketing at Explorance from 2019 to 2020. Additionally, she was the Director of Consulting at Explorance from 2018 to 2019 and the Director of Software at The Rensselaerville Institute from 2000 to 2006.
Education and Expertise
Jennifer O'Brien holds a Bachelor of Arts in Psychology from The College of Saint Rose, which she attended from 1996 to 1998. She also earned an Associate of Arts in Liberal Arts and Sciences from Hudson Valley Community College from 1994 to 1996. Furthermore, she obtained a Master of Science in Industrial and Organizational Psychology from Rensselaer Polytechnic Institute, studying there from 1998 to 2000. With over 20 years of experience in technology consulting, she specializes in building trusted relationships with both internal and external customers to drive change and translating client needs into high-value products and services through data analytics and visualization.
Skills and Specializations
Jennifer O'Brien has developed expertise in operationalizing visions and strategies into daily operations within organizations. She is skilled at building trusted relationships that facilitate change and has a strong focus on resource management strategies. Her experience includes managing teams and developing training programs that enhance organizational effectiveness. She is proficient in data analytics and visualization, which allows her to effectively translate client needs into actionable insights and high-value offerings.