Aleksandra Mikolajczyk
About Aleksandra Mikolajczyk
Aleksandra Mikolajczyk is a Customer Success Engineer at FutureLearn in London, United Kingdom, where she has worked since 2018. She has a diverse background in marketing and development, having transitioned from digital marketing roles to a technical position by leveraging her coding skills.
Work at FutureLearn
Aleksandra Mikolajczyk has been employed at FutureLearn as a Customer Success Engineer since 2018. In this role, she applies her expertise in customer success strategies, drawing from her background in marketing and development. Her position involves enhancing user experience and ensuring customer satisfaction through effective solutions.
Previous Work Experience
Before joining FutureLearn, Aleksandra held several positions in various organizations. She worked as a Customer Success Engineer at Hubbub Fundraising for one year and served as a Digital Marketing Executive at Gordon Ramsay Restaurants for four months. Additionally, she was a Community Manager at Ministry of Sound and a Marketing Executive at Birchbox, accumulating diverse experience in customer engagement and marketing.
Education and Expertise
Aleksandra studied at Indiana University - Kelley School of Business, where she earned a Bachelor of Science in Business with a focus on Marketing. She also attended City University London for a Study Abroad program in Marketing. Furthermore, she completed the Web Development Immersive program at General Assembly, which provided her with a strong foundation in multiple programming languages.
Career Transition to Development
Aleksandra transitioned from digital marketing to a technical role by leveraging her interest in coding and development. This shift was supported by her active pursuit of coding in her spare time, which complemented her formal education in web development. Her passion for math and logic puzzles has also contributed to her success in this field.
Early Career Background
Aleksandra began her career as a Server at California Pizza Kitchen, where she worked for four years. She later gained experience as a Social Media Intern at SproutBox. These early roles provided her with foundational skills in customer service and marketing, which she built upon in her subsequent positions.