Joanna Charalambous
About Joanna Charalambous
Joanna Charalambous is a Learning Technologist fluent in Spanish, with a background in Modern Languages and English Literature from the University of Birmingham. She specializes in enhancing client engagement in the healthcare and education sectors through innovative solutions.
Work at FutureLearn
Joanna Charalambous currently serves as a Learning Technologist at FutureLearn, a role she has held since 2021. In this position, she specializes in delivering innovative solutions that enhance client engagement and trust in educational products. Joanna previously worked at FutureLearn as a Course Delivery Coordinator for four months in 2021, where she contributed to the effective delivery of online courses.
Education and Expertise
Joanna studied at the University of Birmingham from 2013 to 2018, where she earned a degree in Modern Languages, focusing on English Literature and Hispanic Studies. Her educational background includes A-levels in Psychology, English Literature, and Spanish from Dame Alice Owen's School, where she achieved A*; A; B from 2006 to 2013. Joanna's fluency in Spanish enhances her ability to engage with clients in the healthcare and education sectors.
Background
Joanna has diverse work experience in various roles. Before her current position at FutureLearn, she worked as an Implementation Consultant at Cezanne HR from 2019 to 2021 and as a Spain and UK Client Support Consultant at the same company from 2018 to 2019. She also served as a Classroom Assistant at Kumon UK from 2016 to 2018 and as a Lifeguard at David Lloyd Leisure in 2014. Her volunteer experience includes working as a Global Buddies Volunteer at the University of Birmingham Guild of Students in 2017.
Achievements
Joanna Charalambous has developed strong translation skills, which are essential for creating accessible and inclusive learning materials. She has a keen interest in providing creative solutions to ensure effective client communication and satisfaction. Her work across various educational and client-facing roles demonstrates her commitment to enhancing client engagement and trust in educational products.