Kimberly Morales
About Kimberly Morales
Kimberly Morales is a Customer Service Representative currently employed at G-Form in the Providence, Rhode Island area since 2018. She has a background in customer service and sales, with previous roles at MetroPCS, Honeywell Industrial Safety, and Macy's, and holds an Associate's degree from the Community College of Rhode Island.
Current Role at G-Form
Kimberly Morales has served as a Customer Service Representative at G-Form since 2018. In this role, she is responsible for addressing customer inquiries, providing product information, and ensuring customer satisfaction. Her position contributes to the overall customer experience within the company, which is known for its protective sports gear and accessories.
Previous Experience in Customer Service
Prior to her current role, Kimberly worked as a Customer Service Representative at Honeywell Industrial Safety from 2014 to 2018. In this position, she managed customer interactions and supported product inquiries. Additionally, she held a role as a Sales Floor Associate at MetroPCS for four months in 2014, where she engaged with customers in a retail environment.
Educational Background
Kimberly Morales studied at the Community College of Rhode Island, where she pursued General Studies and earned an Associate's degree from 2011 to 2014. She completed her high school education at North Providence High School, obtaining her High School Diploma from 2007 to 2009. This educational foundation has supported her career in customer service.
Work History in Retail and Library Services
In addition to her customer service roles, Kimberly has experience in retail and library services. She worked as a Recovery Associate at Macy's for three months in 2011 and served as a Circulation Clerk at the CCRI Library from 2011 to 2014. These positions provided her with diverse skills in customer interaction and service management.