Alexander Mueller
About Alexander Mueller
Alexander Mueller is a Network Operations Center Analyst at GadellNet Consulting Services in St. Louis, Missouri, with a strong background in customer relations and IT support. He has expertise in Microsoft products and has previously held roles as a Service Desk Engineer and Computer Technician.
Current Role at GadellNet
Alexander Mueller currently serves as a Network Operations Center Analyst at GadellNet Consulting Services in St. Louis, Missouri. He has held this position since 2020, contributing to the organization's IT support and network management efforts. His role involves monitoring network performance, troubleshooting issues, and ensuring optimal operation of IT systems.
Previous Experience at GadellNet
Prior to his current role, Alexander worked at GadellNet Consulting Services as a Service Desk Engineer from 2019 to 2020. During this year, he provided technical support and assistance to clients, leveraging his knowledge of IT systems and customer service skills to resolve issues effectively.
Background in Customer Relations
Alexander has a strong background in customer relations, having previously worked as a Customer Relations Specialist. This experience has equipped him with skills in communication and problem-solving, which are essential in his current role in network operations.
Education and Expertise
Alexander studied at Southern Illinois University, Edwardsville, where he earned a degree in Computer Management and Information Systems from 2015 to 2019. His education has provided him with a solid foundation in IT principles and practices, enhancing his expertise in Microsoft products and IT support.
Experience in IT and Technical Support
Before joining GadellNet, Alexander worked at NWO IT Services LLC as a Computer Technician/Mobile Technician and Customer Relations Specialist from 2015 to 2019. This four-year experience allowed him to develop technical skills and gain hands-on experience in IT support and customer service.