Douglas Faneuff
About Douglas Faneuff
Douglas Faneuff is a Service Desk Engineer at GadellNet Consulting Services, where he has worked since 2020. He previously served as a Desktop Support Technician at Abstrakt Marketing Group from 2017 to 2020 and holds a Bachelor's degree in Computer Management and Information Systems from Southern Illinois University, Edwardsville.
Work at GadellNet
Douglas Faneuff has been employed at GadellNet Consulting Services since 2020, serving as a Service Desk Engineer. In this role, he is responsible for providing technical support and assistance to clients, ensuring efficient operation of IT services. His experience in this position contributes to the overall effectiveness of the service desk team.
Previous Experience at Abstrakt Marketing Group
Prior to his current role, Douglas Faneuff worked at Abstrakt Marketing Group as a Desktop Support Technician from 2017 to 2020. During his three years in this position, he provided technical support to users, resolving issues related to desktop systems and software. His experience in this role enhanced his skills in troubleshooting and customer service.
Education in Computer Management and Information Systems
Douglas Faneuff earned a Bachelor's degree in Computer Management and Information Systems from Southern Illinois University, Edwardsville. He studied at the university from 2011 to 2015, gaining foundational knowledge and skills in IT management and systems analysis, which support his career in technical support.
Technical Skills and Expertise
With a background in desktop support and service desk operations, Douglas Faneuff possesses a range of technical skills relevant to IT support. His education and work experience have equipped him with knowledge in troubleshooting, system management, and user support, making him a valuable asset in his current role.