Lucky Dubrall
About Lucky Dubrall
Lucky Dubrall is a Service Desk Engineer at Gadellnet Technology Solutions in Saint Louis, Missouri, with over six years of customer service experience and a Bachelor of Science in Informatics from Indiana University Bloomington.
Work at GadellNet Technology Solutions
Lucky Dubrall has been employed at GadellNet Technology Solutions as a Service Desk Engineer since 2015. In this role, he is responsible for providing technical support and solutions to clients. His experience in customer service enhances his ability to address client needs effectively. Over the years, he has contributed to the team's success by leveraging his technical skills and knowledge in IT.
Previous Experience at Blackink IT
Before joining GadellNet, Lucky Dubrall worked at Blackink IT as a Support Representative from 2014 to 2015. During his one-year tenure in Indianapolis, Indiana, he gained valuable experience in customer support and technical assistance, which laid the foundation for his current role.
Background in Customer Service
Lucky Dubrall has over six years of experience in customer service, which complements his technical skills in information technology. His background in customer service allows him to effectively communicate with clients and resolve issues efficiently.
Education and Qualifications
Lucky Dubrall studied at Indiana University Bloomington, where he earned a Bachelor of Science degree in Telecommunications and Informatics from 2009 to 2013. This educational background provided him with a solid foundation in IT concepts and practices, enhancing his capabilities as a Service Desk Engineer.
Technical Skills and Programming Knowledge
Lucky Dubrall possesses junior-level programming skills in several languages, including PHP, CSS, MySQL, HTML, and JavaScript. This technical knowledge supports his role in providing IT solutions and troubleshooting issues for clients.