Tabitha S.
About Tabitha S.
Tabitha S. serves as the Assistant Service Desk Lead at GadellNet Technology Solutions, where she has worked since 2017. With nearly 18 years of experience in technology, she has held various roles including Technical Support Help Desk Specialist and Network Operations Analyst, and is an advocate for women in technology.
Work at GadellNet
Tabitha S. has been employed at GadellNet Technology Solutions since 2017, serving as the Assistant Service Desk Lead. In this role, she oversees service desk operations and ensures effective support for clients. Her responsibilities include managing service requests and providing technical assistance, contributing to the overall efficiency of the service desk team.
Previous Experience in IT
Prior to her current position, Tabitha S. worked at several notable organizations in the technology sector. She served as a Network Operations Analyst at Midcontinent Independent System Operator from 2015 to 2017. Before that, she was a Technical Support Analyst at Lockheed Martin from 2008 to 2010 and a Technical Support Help Desk Specialist at SMART IT from 2011 to 2013.
Education and Expertise
Tabitha S. studied at Ivy Tech Community College, where she earned a degree in Business Administration, Management, and Operations from 2002 to 2003. Her educational background complements her extensive experience in technology, which spans nearly 18 years. She has held various roles, including Service Desk Engineer and Network Operations Center (NOC) Engineer.
Background in Technology
Tabitha S. entered the technology field through the Department of Homeland Security. Her journey in IT began with a background in troubleshooting among friends and family, which laid the foundation for her professional career. She has a strong belief in the importance of customer service in troubleshooting, emphasizing its role in effective technical support.
Advocacy for Women in Technology
Tabitha S. actively encourages women in technology to build confidence and persevere in their careers. She emphasizes the value of mentorship, advising individuals to seek mentors who can provide guidance and support. Her passion for empowering others is evident in her commitment to fostering a supportive environment for women in the tech industry.