David Vande Zandschulp

David Vande Zandschulp

Director Of Customer Success @ Gain Compliance

About David Vande Zandschulp

David Vande Zandschulp serves as the Director of Customer Success at Gain Compliance, a position he has held since 2022. He has a strong background in customer success management, with previous roles at Vertex Inc., Workiva, and One Source Communications.

Current Role at Gain Compliance

David Vande Zandschulp serves as the Director of Customer Success at Gain Compliance. He has held this position since 2022, contributing to the company's focus on enhancing customer satisfaction and success. His role involves overseeing customer interactions and ensuring that clients receive the necessary support to achieve their goals.

Previous Experience in Customer Success

Before joining Gain Compliance, David worked at Vertex Inc. as the Manager of Customer Success for 10 months, from 2021 to 2022. He also held various roles at Workiva, including Team Manager in the Customer Success Department from 2016 to 2018 and Customer Success Manager from 2012 to 2016. His experience spans multiple positions that emphasize customer relationship management and success.

Educational Background

David Vande Zandschulp studied at Iowa State University, where he earned a Bachelor of Science (B.S.) degree in Business, Management, Marketing, and Related Support Services from 2007 to 2011. He is currently pursuing a Master of Business Administration (MBA) at the University of Iowa, expected to complete in 2024.

Career Progression in Customer Success

David's career in customer success includes roles at One Source Communications as an Enterprise Customer Success Manager from 2020 to 2021 and at Vertex Software as a Customer Success professional from 2019 to 2020. His extensive background in customer success roles has equipped him with the skills necessary to manage customer relationships effectively.

Early Career Experience

David began his career at Iowa State Bank and Trust Company, where he worked in customer service from 2011 to 2012. This initial experience laid the foundation for his future roles in customer success, allowing him to develop essential skills in client interaction and service.

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