Gretta Antonucci, Ma,Lssbb
About Gretta Antonucci, Ma,Lssbb
Gretta Antonucci is a Customer Success Manager at Gain Compliance, with a strong background in training, mentoring, and business strategy. She holds a Bachelor's degree in Legal Studies and Business Administration from the University of Miami and a Master's degree in Economics from New Mexico State University.
Current Role at Gain Compliance
Gretta Antonucci serves as a Customer Success Manager at Gain Compliance, a position she has held since 2022. In this role, she focuses on ensuring customer satisfaction and fostering strong relationships with clients. Her responsibilities include addressing customer needs, resolving issues, and contributing to the overall success of the company's customer engagement strategies.
Education and Academic Background
Gretta Antonucci holds two Bachelor's degrees from the University of Miami Herbert Business School, one in Legal Studies and another in Business Administration and Management. She furthered her education by obtaining a Master of Arts in Economics from New Mexico State University. Additionally, she completed her high school education at U.E Colegio Calasanz.
Professional Experience at University of Miami
Gretta Antonucci has extensive experience at the University of Miami, where she worked in various roles from 2017 to 2023. She served as a Tutor for six years, providing academic support to students. Additionally, she held positions as a DEI Consultant and Program Manager for Orientation and Transfer Student Assistance, focusing on diversity, equity, and inclusion initiatives.
Previous Roles in Customer Service and Technical Support
Prior to her current role, Gretta Antonucci gained valuable experience in customer service and technical support. She worked as an iOS Technical Advisor at Apple for one year and served as a Client Service Specialist at Farmer Mac for another year. Her experience also includes a position as Team Lead Barista at Nordstrom, where she developed skills in team leadership and customer service.
Advocacy for Diversity, Equity, and Inclusion
Gretta Antonucci is a strong advocate for a diversity, equity, and inclusion (DEI) mindset, which she considers essential for success in any organization. She is committed to creating a healthy and inclusive environment and actively educates others about the importance of DEI principles in professional settings.