Tony Arrowood
About Tony Arrowood
Tony Arrowood is a Senior Customer Success Manager with expertise in Salesforce.com and a strong background in enterprise software. He has held various roles in customer success and sales across multiple companies, including Gain Compliance and Submittal Exchange, and holds a Bachelor of Science in Exercise Science-Sports Management from Truman State University.
Current Role as Senior Customer Success Manager
Tony Arrowood currently serves as a Senior Customer Success Manager at Gain Compliance, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring the successful implementation of solutions. His expertise in Salesforce.com aids in managing customer relationships and optimizing sales operations. He is based in Des Moines, Iowa, United States.
Previous Experience at Gain Compliance
Before his current role, Tony Arrowood worked at Gain Compliance as a Customer Success Manager from 2020 to 2022. During this two-year tenure, he was responsible for managing client accounts and ensuring that customers received maximum value from the company's services. His contributions helped to strengthen client relationships and improve overall customer engagement.
Professional Background in Sales and Customer Success
Tony Arrowood has a diverse professional background in sales and customer success. He worked at Submittal Exchange in various roles, including Market Development Representative and Sales Consultant, from 2012 to 2014. He also held positions at Glofox as an Account Executive and at SumTotal Systems as a Sales Representative and Business Development Representative. His experience spans multiple industries, providing him with a strong foundation in enterprise software and customer relationship management.
Educational Background in Exercise Science-Sports Management
Tony Arrowood studied at Truman State University, where he earned a Bachelor of Science degree in Exercise Science with a focus on Sports Management. This educational background provided him with a solid understanding of management principles, which he applies in his current role in customer success.
Skills in Cold Calling and Customer Engagement
Tony Arrowood possesses strong skills in cold calling, a technique essential for reaching out to potential customers and generating sales leads. His ability to engage effectively with clients contributes to his success in customer success management and sales roles.