Gurpal Bahra
About Gurpal Bahra
Gurpal Bahra is a Collections Supplier Manager with over 11 years of experience in supplier management, focusing on performance and contract management. He has worked in various roles within the utilities and business processing outsourcing sectors, including positions at British Gas and TDX Group.
Work at GAIN Credit
Gurpal Bahra has been serving as the Collections Supplier Manager at GAIN Credit since 2022. In this role, he is responsible for overseeing supplier relationships and ensuring effective management of collections processes. His focus is on creating mutually beneficial customer relations and developing innovative solutions to enhance operational efficiency.
Professional Experience
Gurpal Bahra has extensive experience in various roles related to collections and supplier management. He worked at British Gas in multiple capacities, including Outsource Performance Manager for Metering Fulfillment, Offshore Support Coordinator for Debt Fulfillment, and Business Analyst for the Smart Metering Development Project. His tenure at TDX Group as Supplier Manager further solidified his expertise in managing supplier performance and compliance.
Education and Expertise
Gurpal Bahra studied at Beauchamp College, where he completed his GCSE and AS Levels from 1995 to 2000. He also attended De Montfort University, earning a BTEC Diploma in Art & Design in 2001. In 2012, he completed ICM Units in Introduction to Credit Management. His educational background complements his professional experience in consumer credit and supplier management.
Background
Gurpal Bahra began his career in 2002 as a Customer Service Representative at Hays, followed by roles at CAPITAL FINANCE LTD as a Telesales Executive and Team Leader. He transitioned to British Gas, where he held various positions from 2009 to 2016. His experience spans over 11 years in supplier management, focusing on performance management, contract management, and quality assurance.
Achievements in Supplier Management
Throughout his career, Gurpal Bahra has developed a strong foundation in supplier management, particularly in the consumer credit sector. His roles have involved managing customer interactions and ensuring compliance with industry standards. His commitment to continuous self-improvement and learning from experiences has contributed to his effectiveness in these roles.