Sanidhya Suri

Senior Business Analyst Complaints And Cust Experience Vendor Management And Service Delivery And Complaints @ GAIN Credit

About Sanidhya Suri

Sanidhya Suri is a Senior Business Analyst specializing in complaints and customer experience at Gain Credit in Gurgaon, India. He has over a decade of experience in vendor management and service delivery, previously holding positions at Barclays and Snapdeal.

Work at GAIN Credit

Sanidhya Suri has been employed at GAIN Credit since 2016, serving as a Senior Business Analyst. In this role, he focuses on complaints and customer experience, vendor management, and service delivery. His tenure at GAIN Credit has spanned over eight years, during which he has contributed to enhancing customer satisfaction and streamlining service processes. The company, formerly known as Global Analytics, is located in Gurgaon, Haryana, India.

Previous Experience at Barclays

Prior to joining GAIN Credit, Sanidhya Suri worked at Barclays from 2008 to 2013. He held the position of Team Lead in the collections department for five years in Noida, Uttar Pradesh, India. His responsibilities included overseeing collection strategies and managing team performance to ensure effective debt recovery.

Role at Snapdeal

Sanidhya Suri also gained experience at Snapdeal, where he worked as a Team Leader in customer experience from 2014 to 2015. His role lasted for eight months and was based in Delhi, India. During this time, he focused on improving customer interactions and enhancing overall service quality.

Education Background

Sanidhya Suri completed his education at Ramjas School, where he studied from 1989 to 2003. His 14 years at the institution provided him with a foundational education that contributed to his professional development.

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