Sunanda Das
About Sunanda Das
Sunanda Das is a Senior Specialist in Client Service & Success at GAIN Credit, where she has worked since 2020. She has a background in Computer Science and has held various roles in client service and process management across multiple companies, including Tata Consultancy Services and Amazon.
Current Role at GAIN Credit
Sunanda Das has been serving as a Senior Specialist in Client Service & Success at GAIN Credit since 2020. In this role, she is responsible for managing and resolving reimbursement-related issues for clients. Her expertise in client service ensures that client needs are addressed efficiently and effectively.
Previous Experience at Tata Consultancy Services
Before joining GAIN Credit, Sunanda Das worked at Tata Consultancy Services as a Senior Process Associate from 2011 to 2014. In this position, she contributed to various client service processes, enhancing her skills in managing client interactions and service delivery.
Experience at Amazon
Sunanda Das worked at Amazon as a Selling Partner Associate from 2017 to 2020 in Bengaluru, India. Her responsibilities included verifying seller accounts to identify fraudulent activities and making adjustments to product detail pages based on seller requests. She also provided resolutions to international sellers through multiple communication channels, including email, chat, and phone.
Education and Academic Background
Sunanda Das earned her Bachelor's Degree in Computer Science from Bengal School of Technology, where she studied from 2008 to 2011. Prior to that, she completed her Higher Secondary education at Kalyani Central Model School, focusing on Science.
Early Career at Chevrolet India
Sunanda Das began her professional career at Chevrolet India, where she worked as a Front Office Executive for four months in 2011. This initial experience provided her with foundational skills in client interaction and office management.