Usha Subramanian
About Usha Subramanian
Usha Subramanian is a Senior Manager in Process and Documentation at GAIN Credit, with over 18 years of experience in technical documentation and proposal writing. She has held various positions in notable companies, including Bally Technologies and HCL Technologies, and has a strong academic background in English Language and Literature.
Current Role at GAIN Credit
Usha Subramanian serves as the Senior Manager of Process & Documentation at GAIN Credit, formerly known as Global Analytics. She has held this position since 2019, contributing to the organization for five years in the Chennai Area, India. In her role, she focuses on enhancing process efficiency and managing documentation standards within the company.
Previous Experience in Technical Documentation
Prior to her current role, Usha Subramanian worked at Bally Technologies as a Senior Manager in Technical Documentation for 12 years, from 2006 to 2018. During her tenure, she managed a team of approximately 40 technical writers and was responsible for overseeing documentation processes. She also contributed to the establishment of a Technical Publications Library, which served as a central repository for technical and customer-facing documents.
Educational Background
Usha Subramanian holds a Bachelor of Arts (B.A.) degree in English Language and Literature from Meenakshi College For Women, where she studied from 1990 to 1993. Additionally, she obtained a Post Graduate Diploma in Computer Applications from Madurai Kamaraj University during the same period. Her educational background supports her extensive career in technical documentation and process management.
Certifications and Methodologies
Usha is a certified Scrum Master with expertise in Agile Methodology. This certification enhances her ability to manage projects effectively and implement agile practices within her teams. Her knowledge in Agile Methodology complements her extensive experience in technical documentation and process improvement.
Career Timeline and Experience
Usha Subramanian has over 18 years of experience in technical documentation and proposal writing. Her career includes roles at various organizations, such as HCL Technologies, Polaris Software Lab, and Cognizant. She began her career as a Technical Support Assistant at Cognizant and progressed to technical writing roles, demonstrating her growth and expertise in the field.