Bharath Kumar R
About Bharath Kumar R
Bharath Kumar R is a Technical Support Analyst at GalaxE.Solutions in Bengaluru, Karnataka, India, specializing in Active Directory and Office 365. He has a background in Civil Engineering and experience in technical support roles across various companies.
Work at GalaxE.Solutions
Bharath Kumar R has been employed at GalaxE.Solutions as a Technical Support Analyst since 2022. He is based in Bengaluru, Karnataka, India. In this role, he focuses on incident management and troubleshooting processes, leveraging his expertise in Active Directory and Office 365. His contributions are aimed at enhancing the efficiency of technical support services provided to clients.
Previous Employment Experience
Before joining GalaxE.Solutions, Bharath Kumar R worked at Shadowfax as a Desktop Support Engineer for seven months in Ambur, Tamil Nadu, India, from 2021 to 2022. He also held a position as a System Engineer at Wipro for four months in Bangalore in 2022. These roles provided him with valuable experience in technical support and systems management.
Education and Expertise
Bharath Kumar R earned a Bachelor of Engineering degree in Civil Engineering from Priyadarshini Engineering College, where he studied from 2013 to 2017. He also completed his higher secondary education at John Brito Higher Secondary School, achieving +2. His educational background is complemented by a strong foundation in ITIL, which enhances his capabilities in service management and delivery within the IT sector.
Technical Skills and Support
Bharath Kumar R possesses expertise in Active Directory and Office 365, which are critical tools in IT support and management. He provides technical support specifically to US clients, which has helped him develop cross-cultural communication and support skills. His technical skills contribute to effective incident management and troubleshooting processes.