Joby K Kurian
About Joby K Kurian
Joby K Kurian is a Service Delivery Lead at GalaxE.Solutions in Bangalore Urban, Karnataka, India, where he has worked since 2021. He has prior experience in various technical roles at United Technologies, Hewlett-Packard, and Unilever.
Current Role at GalaxE.Solutions
Joby K Kurian serves as the Service Delivery Lead at GalaxE.Solutions, a position he has held since 2021. In this role, he is responsible for overseeing service delivery operations and ensuring client satisfaction. His experience in service delivery and technical support contributes to the efficiency and effectiveness of the services provided by the organization. He operates from Bangalore Urban, Karnataka, India.
Previous Experience at United Technologies
Before joining GalaxE.Solutions, Joby K Kurian worked at United Technologies as a Senior Customer Service Engineer from 2015 to 2019. During his four-year tenure in the Bengaluru Area, India, he focused on enhancing customer service operations and addressing technical issues. His role involved direct interaction with clients to resolve complex service challenges.
Experience at Hewlett-Packard
Joby K Kurian was employed at Hewlett-Packard as a Technical Servicedesk L2 from 2010 to 2014. Over the course of four years in the Bengaluru Area, India, he provided technical support and resolved service desk inquiries. His responsibilities included troubleshooting technical issues and ensuring timely resolution for clients.
Technical Support Role at Unilever
In addition to his role at Hewlett-Packard, Joby K Kurian also worked at Unilever as a Technical Support professional from 2010 to 2014. His experience in this position involved providing technical assistance and support to users, contributing to the overall efficiency of the company's operations.
Educational Background and Expertise
While specific educational details are not provided, Joby K Kurian's extensive experience in technical support and service delivery demonstrates a strong foundation in the field. His career spans over a decade, showcasing expertise in customer service, technical troubleshooting, and service management.