John Bonsma
About John Bonsma
John Bonsma is a Senior IT Manager specializing in Quality Assurance and Support, with extensive experience in customer interaction across various industries. He has held significant roles at companies such as Lucent Technologies, CNA Insurance, Quest Diagnostics, and GalaxE Solutions, focusing on Healthcare and Pharmaceutical Benefit Management.
Work at GalaxE.Solutions
John Bonsma has been employed at GalaxE Solutions as a Senior IT Manager in Quality Assurance and Support since 2011. In this role, he oversees quality assurance processes and provides support for IT initiatives. His responsibilities include managing teams and ensuring that projects align with organizational goals. His extensive experience in customer interaction aids in the planning, deployment, and support of various IT solutions.
Previous Employment History
Before joining GalaxE Solutions, John Bonsma held several key positions in the IT sector. He worked at Lucent Technologies as a Quality Assurance & Test Manager from 1995 to 2002. Following that, he served as an Application Development & Quality Assurance Manager at CNA Insurance from 2003 to 2008. He then transitioned to Quest Diagnostics as a Senior Manager for Application Development & Support from 2008 to 2010. His career began at Bellcore, where he worked as MTS Development from 1984 to 1995.
Education and Expertise
John Bonsma has a solid educational background in computer science. He studied at Rutgers University, where he earned a Bachelor of Science degree in Computer Science in 1984. He also holds an Associate's Degree in Computer Technology from County College of Morris. Additionally, he pursued a Master of Science degree in Computer Science at Stevens Institute of Technology, which he completed in 1986. His education complements his extensive experience in quality assurance and application development.
Industry Focus and Management Experience
John Bonsma has a strong focus on the healthcare industry, particularly in Pharmaceutical Benefit Management (PBM) testing and integration. He has managed portfolios that include projects generating over $1 billion in revenue annually. His leadership experience includes managing teams of over 25 individuals, ensuring that they consistently meet or exceed project deadlines, commitments, and budget constraints. His broad software life-cycle background encompasses both quality assurance and development.