Joseph Victor M D
About Joseph Victor M D
Joseph Victor M D is a Service Delivery Quality Analyst currently employed at GalaxE.Solutions in India. He has previous experience as a Quality Analyst at upGrad and Altruist Technologies, as well as a Technical Support Supervisor and Specialist in the technology sector.
Current Role at GalaxE.Solutions
Joseph Victor M D currently serves as a Service Delivery Quality Analyst at GalaxE.Solutions. He has been in this role since 2022 and is responsible for ensuring the quality of service delivery within the organization. His position involves analyzing processes and implementing improvements to enhance service efficiency and customer satisfaction.
Previous Experience at upGrad
Prior to his current role, Joseph worked at upGrad as a Quality Analyst for a duration of six months in 2021. His responsibilities included assessing and improving the quality of educational services provided by the organization. This experience contributed to his development in quality assurance within the educational technology sector.
Technical Support Roles at Altruist Technologies
Joseph held two positions at Altruist Technologies Pvt. Ltd. In 2020, he worked as a Technical Support Supervisor for one month, where he managed technical support operations. He later served as a Quality Analyst from 2020 to 2021 for one year, focusing on maintaining quality standards in technical support services.
Education Background in Engineering
Joseph completed his Bachelor of Engineering (B.E.) in Automobile from PES College of Engineering, studying from 2013 to 2017. His educational background provided him with a solid foundation in engineering principles, which he applies in his current role as a quality analyst. He also achieved his High School education at Christa Raja School in Hanur from 2008 to 2011.
Professional Development and Aspirations
Joseph aspires to gain extensive industry experience to excel as a quality analyst. He has participated in various university projects that enhanced his leadership, team building, and problem-solving skills, contributing to his professional growth and readiness for challenges in the quality assurance field.