Mark Hill
About Mark Hill
Mark Hill is a Service Desk Analyst currently employed at GalaxE.Solutions in Hartford, Connecticut. He has a background in Information Technology and has held various roles in the tech industry, including positions at JPMorgan Chase & Co., Totalcomp Inc, Medidata Solutions, and Casabella.
Work at GalaxE.Solutions
Mark Hill has been employed at GalaxE.Solutions as a Service Desk Analyst since 2021. His role involves providing technical support and assistance to users, ensuring efficient operation of IT services. Located in Hartford, Connecticut, he has contributed to the company's commitment to delivering high-quality service desk solutions.
Previous Experience at JPMorgan Chase & Co.
Prior to his current position, Mark Hill worked at JPMorgan Chase & Co. as a Software Analyst in 2018. His tenure lasted four months and took place in Newark, Delaware. In this role, he was involved in software analysis, contributing to the development and maintenance of software applications.
Career at Totalcomp Inc
Mark Hill served as a Web Developer at Totalcomp Inc from 2019 to 2020. His role lasted nine months and was based in Fair Lawn, New Jersey. During this time, he focused on web development projects, enhancing the company's online presence and functionality.
Education and Expertise
Mark Hill studied at Penn State University, where he earned a Bachelor of Science degree in Information Technology in 2014. His educational background provides him with a solid foundation in IT principles and practices, which he has applied throughout his career in various technical roles.
Professional Background
Mark Hill has a diverse professional background with experience in various roles within the IT sector. He worked as a Customer Care Specialist at Medidata Solutions from 2014 to 2016, a System Administrator at Casabella from 2016 to 2017, and has developed a range of skills applicable to service desk and technical support functions.