Sanjay Koushik
About Sanjay Koushik
Sanjay Koushik is an Associate Project Manager at Galaxe.solutions, where he has worked since 2019. He has a background in computer science and extensive experience in IT support and project management.
Current Role at GalaxE.Solutions
Sanjay Koushik has been serving as an Associate Project Manager at GalaxE.Solutions since 2019. In this role, he is responsible for overseeing project management tasks and ensuring the successful execution of various initiatives. His position involves managing a large user base across Eastern Standard Time (EST) and Pacific Standard Time (PST) time zones, which requires effective coordination and communication skills. He plays a crucial role in enhancing operational efficiency and ensuring that project objectives are met.
Previous Experience at GalaxE.Solutions
Prior to his current role, Sanjay Koushik held several positions at GalaxE.Solutions. He served as a Senior Application Analyst from 2011 to 2013, where he focused on application support. He then progressed to the role of Technical Lead from 2016 to 2019, managing technical teams and projects. Additionally, he worked as an Associate Lead - IT Application Support Specialist from 2015 to 2016, contributing to the organization's IT support functions. His extensive experience within the company highlights his growth and expertise in project and application management.
Work Experience Before GalaxE.Solutions
Before joining GalaxE.Solutions, Sanjay Koushik gained valuable experience in various technical roles. He worked as a Support Engineer at Fico® for one year in San Jose, California, from 2010 to 2011. His earlier roles include serving as a Helpdesk Technician at Nokia in Finland for eight months in 2009 and as a Technical Support Executive at Dell from 2007 to 2009. These positions provided him with a strong foundation in technical support and customer service.
Educational Background
Sanjay Koushik holds a Bachelor of Science degree in Computer Science. He studied at the University of Mysore and completed his degree from 2002 to 2005. His educational background has equipped him with the technical knowledge and skills necessary for his roles in IT and project management. This academic foundation supports his expertise in managing various IT processes and systems.
Expertise in IT Management
Sanjay Koushik possesses expertise in managing MS Platform Patch Management and Change Management Processes. He plays a key role in Knowledge Center Management, which enhances the organization's knowledge-sharing capabilities. Additionally, he acts as a liaison between technical teams and management to ensure Configuration Management Database (CMDB) compliance in application management. His contributions include being part of a specialist team that addresses complex issues, focusing on support and incident management.