Alexa Landon
About Alexa Landon
Alexa Landon is a Chargeback and Disputes Specialist at Galileo Financial Technologies, where she has worked since 2020. She previously held various roles including Senior Monitoring Representative at Vivint and has a degree in Exercise Physiology from Brigham Young University - Idaho.
Current Role at Galileo Financial Technologies
Alexa Landon serves as a Chargeback and Disputes Specialist at Galileo Financial Technologies. She has held this position since 2020, contributing her expertise in managing chargebacks and disputes within the financial technology sector. Her role involves analyzing transaction data, resolving disputes, and ensuring compliance with relevant regulations. This position allows her to utilize her background in customer service and problem-solving to enhance the company's operational efficiency.
Previous Experience at Vivint
Prior to her current role, Alexa Landon worked at Vivint Smart Home in various capacities. She began as a Monitoring Representative in 2017, where she was responsible for monitoring customer security systems. She then advanced to the position of Senior Monitoring Representative from 2015 to 2016, where she managed more complex monitoring tasks. Her experience at Vivint provided her with valuable skills in customer service and technical support.
Education in Exercise Physiology
Alexa Landon studied Exercise Physiology at Brigham Young University - Idaho from 2011 to 2017. Her education in this field equipped her with knowledge related to physical health, fitness, and the physiological responses of the body to exercise. This academic background contributes to her understanding of health-related issues, which can be beneficial in her professional roles.
Early Career as a Caregiver and Sales Associate
In the early stages of her career, Alexa Landon worked as a Caregiver at AT Home Care for two months in 2011. This role involved providing personal care and support to clients. Additionally, she worked as a Sales Associate at Walmart for three months in 2012, where she gained experience in retail and customer service. These positions helped her develop essential interpersonal skills.