Bonnie M.
About Bonnie M.
Bonnie M. is a Senior Technical Writer with extensive experience in creating technical documentation and managing documentation processes. She has worked for notable companies such as Blue Coat Systems, Solera Networks, and Galileo Financial Technologies, and is fluent in Spanish.
Work at Galileo
Currently, Bonnie M. serves as a Senior Technical Writer at Galileo Financial Technologies. She has held this position since 2020, contributing to the development of technical documentation and enhancing communication within the organization. Her role involves creating clear and concise documentation that supports the company's financial technology products.
Previous Experience in Technical Writing
Before joining Galileo, Bonnie M. worked at several notable companies. She was a Senior Technical Writer at Blue Coat Systems from 2013 to 2019, where she focused on technical documentation in Draper, Utah. Prior to that, she served as a Technical Writer at Solera Networks for one year and worked at Wells Fargo for two years. Additionally, she briefly held the position of Documentation Manager at Evernym, Inc. in 2020.
Education and Expertise
Bonnie M. holds a Bachelor's degree in Spanish and a Master's degree in Spanish Language and Literature from Brigham Young University. She also studied Romance Studies at Cornell University, where she achieved ABD status. Her educational background supports her fluency in Spanish, enabling her to write, translate, and proofread technical documents effectively.
Technical Skills and Competencies
Bonnie M. possesses high competence in various technical writing software, including MadCap Flare, Adobe Photoshop, FrameMaker, and RoboHelp. She has expertise in creating API documentation for major technology companies such as Novell, Symantec, Hewlett-Packard, Cisco, and Intel. Additionally, she has an advanced understanding of networking technologies, including OSI layers, networking protocols, and wireless LANs.
Graphic Design in Technical Documentation
Bonnie M. is experienced in designing graphic representations of complex processes to enhance document clarity. This skill allows her to create visual aids that support the understanding of intricate technical concepts, making her documentation more accessible to users.