Jared Spilker
About Jared Spilker
Jared Spilker is a Dispute Analyst with over 19 years of experience in customer relationship management and dispute resolution. He has held various positions at financial institutions, including Mountain America Credit Union and Zions Bancorporation, and currently works at Galileo Financial Technologies in Sandy, Utah.
Current Role at Galileo Financial Technologies
Jared Spilker has been employed as a Dispute Analyst at Galileo Financial Technologies since 2020. In this role, he is responsible for managing and resolving disputes related to financial transactions. His position is based in Sandy, Utah, where he utilizes his extensive experience in dispute resolution to enhance customer satisfaction and streamline processes.
Previous Experience in Dispute Resolution
Before joining Galileo, Jared Spilker held several positions in dispute resolution. He worked at Mountain America Credit Union as a Senior Dispute Representative from 2015 to 2017 and later as a Dispute Team Lead for eight months in 2017. Additionally, he served as a Bankcard Dispute Specialist at Zions Bancorporation from 2018 to 2020 and as a Bank Card Chargeback Specialist from 2011 to 2015. His roles have consistently focused on managing customer disputes and enhancing service delivery.
Education and Training
Jared Spilker studied at Salt Lake Community College, where he earned an Associate of Science degree in Political Science and Government in August 2014. He also completed Sales Dojo training, which provided him with skills in effective outbound communication and sales impact. This training complements his extensive experience in customer service and dispute resolution.
Career Timeline and Progression
Jared Spilker has over 19 years of experience in customer service and dispute resolution. His career began at Wells Fargo Bank as an Online Customer Service Sales Associate from 2009 to 2011. He then transitioned to Zions Bancorporation, where he held multiple roles related to dispute management until 2020. His career reflects a steady progression through various positions in the financial services industry, focusing on building trust and customer relationships.