Michael Mittelstaedt
About Michael Mittelstaedt
Michael Mittelstaedt is an Account Manager at Galileo Processing, where he has worked since 2017. He holds a Bachelor's Degree in Organizational Communication and a Business Minor from the University of Utah, and has extensive experience in client service and relationship management.
Work at Galileo
Michael Mittelstaedt has been serving as an Account Manager at Galileo Processing since 2017. In this role, he is responsible for managing client accounts and ensuring customer satisfaction. His position involves collaborating with clients to understand their needs and providing tailored solutions. Michael's experience in account management contributes to the company's efforts in delivering quality service and maintaining strong client relationships.
Education and Expertise
Michael Mittelstaedt studied at the University of Utah, where he earned a Bachelor’s Degree in Organizational Communication and a Business Minor. His studies spanned from 2000 to 2005, providing him with a solid foundation in communication principles and business practices. This educational background supports his professional roles, particularly in client management and service-oriented positions.
Background
Michael Mittelstaedt has a diverse professional background that includes various roles in customer service and account management. He began his career as an Outbound/Inbound Customer Service Representative at Convergys from 1998 to 2002. He then transitioned to a Quality Manager position at Convergys, focusing on outbound sales from 2002 to 2004. Following this, he worked at ADP as a Client Service Representative from 2006 to 2007, before joining Gartner as a Senior Client Relationship Manager from 2011 to 2017.
Previous Employment Experience
Before his current role at Galileo Processing, Michael Mittelstaedt accumulated significant experience in client relations and customer service. He worked at Gartner for six years as a Senior Client Relationship Manager, where he developed skills in managing client accounts and fostering relationships. His earlier roles at Convergys and ADP also contributed to his expertise in client service and quality management.