Angena Calloway
About Angena Calloway
Angena Calloway is an Account Manager at Gallagher Re with a decade of experience in Human Resources and a strong operational background.
Current Role at Gallagher Re
Angena Calloway currently holds the position of Account Manager at Gallagher Re. Leveraging her extensive experience in human resources and operations, she plays a pivotal role in maintaining and developing client relationships. Her aptitude for exceptional communication and relationship-building serves as a cornerstone in her responsibilities. At Gallagher Re, she is known for her ability to manage accounts efficiently, ensuring client satisfaction and delivering optimal solutions tailored to client needs.
Previous Experience in Collections
Prior to her role at Gallagher Re, Angena Calloway gained valuable experience as a Collections Specialist. She served at Porsche Financial Services from 2021 to 2022 and at American Express from 2019 to 2021, both based in Atlanta, Georgia. Her role involved managing collections activities, negotiating payment plans, and ensuring compliance with financial regulations. Her tenure in these positions helped hone her skills in financial operations and client communication, setting a solid foundation for her current role.
Branch Manager at SunTrust
From 2014 to 2019, Angena Calloway worked as a Branch Manager at SunTrust in Jonesboro, Georgia. In this role, she was responsible for the overall management and performance of the branch. This included overseeing daily operations, managing staff, and ensuring excellent customer service. Her leadership abilities contributed to the branch's success, positioning it as a reliable banking institution in the community. Her experience at SunTrust provided her with deep insights into financial services and branch management.
Educational Background
Angena Calloway studied at Southern New Hampshire University, where she pursued a Bachelor’s degree in Human Resources Management and Services from 2016 to 2020. This academic background provided her with the knowledge and skills necessary to excel in HR roles, including selection and behavioral interviewing techniques, as well as expertise in human resources practices. Her education complements her practical experience, enabling her to act as a Talent Advisor and effectively communicate recruitment trends and market intelligence.
Operational Experience
Angena Calloway has a robust operational background, including a role as an Operations Manager at Travelex Retail Foreign Exchange in Atlanta from 2013 to 2014. In this position, she was responsible for managing daily operations, ensuring compliance with regulatory requirements, and delivering excellent customer service. Her operational expertise is distinguished by her ability to thrive in fast-paced and deadline-oriented environments, making her a versatile and efficient manager across various roles in her career.