Nilesh Suthar
About Nilesh Suthar
Nilesh Suthar is the Director of IT Operations & Service Management at Gallagher Re, based in the Greater Minneapolis-St. Paul Area.
Title
Nilesh Suthar holds the position of Director of IT Operations & Service Management at Gallagher Re. In this role, he oversees various crucial aspects of IT operations in the Greater Minneapolis-St. Paul Area.
Professional Experience at Gallagher Re
Nilesh Suthar joined Gallagher Re in 2013. He leads a team responsible for managing application support for Catastrophe Analytics Platforms, CRM, and Servicing Platforms. His roles include defining and optimizing service management processes, such as incident management and problem management. Additionally, he oversees the budget for IT infrastructure spending and spearheads the cloud adoption efforts. As the primary contact for external vendors, he ensures the smooth introduction of new services managed by Willis Re and handles major incident responses.
Previous Experience at Infosys
Before joining Gallagher Re, Nilesh Suthar worked at Infosys as a Principal Consultant from 1999 to 2013. During his 14-year tenure in the Greater Chicago Area, he gained significant experience in consulting, which laid the groundwork for his expertise in IT operations and service management.
Education and Expertise
Nilesh Suthar studied Instrumentation & Control at Gujarat University, where he earned a Bachelor of Engineering. His comprehensive technical education from 1995 to 1999 gave him a solid foundation in engineering principles, which he has applied throughout his professional career.