Ayana Alston
About Ayana Alston
Ayana Alston serves as a Fan Happiness Associate at Gametime United, bringing a diverse background in customer service and management from various roles in Georgia. She has experience in multiple communication channels and holds a degree in Business, Management, Marketing, and Related Support Services from the University of West Georgia.
Work at Gametime United
Ayana Alston serves as a Fan Happiness Associate at Gametime United, a role she has held since 2021. In this position, she focuses on enhancing the experience of fans, ensuring their needs are met and their concerns addressed. Her responsibilities involve utilizing various communication channels to interact with customers, contributing to the overall satisfaction of the fan base.
Previous Employment Experience
Ayana Alston has a diverse work history that includes several roles in customer service and management. She worked at Andy Frain Services as Event Staff for 10 months in 2014-2015, and at Publix Super Markets as a Cashier for one year during the same period. From 2015 to 2017, she held the position of Service Agent at Enterprise Rent-A-Car and later worked as a Customer Service Representative at Alorica for three months in 2017. Additionally, she managed tire sales at Tires Plus Total Car Care from 2017 to 2021.
Education and Expertise
Ayana Alston studied at the University of West Georgia, focusing on Business, Management, Marketing, and Related Support Services from 2013 to 2017. She also completed her high school education at Pebblebrook High School, earning a General Diploma from 2009 to 2013. Her educational background supports her roles in customer service and management, providing her with relevant skills and knowledge.
Skills and Competencies
Ayana possesses intermediate skills in Microsoft Word and PowerPoint, which aid her in performing administrative tasks efficiently. She has experience using multiple communication channels, including phone, email, chat, and text, to engage with customers. Her ability to maintain a positive and open attitude contributes to a supportive workplace culture.
Background and Early Career
Ayana Alston began her career in 2010 as Jr Staff at Boys & Girls Clubs of Metro Atlanta. She later transitioned to various roles, including a Receptionist at Kids Start Pediatrics for four months in 2016-2017. Her early experiences laid the foundation for her customer service skills and her commitment to supporting others.