Emily Doucet
About Emily Doucet
Emily Doucet serves as the Senior Manager of Fan Experience at Gametime, a position she has held since 2022. With a diverse background in customer service and training roles across various companies, she has developed expertise in enhancing user experiences.
Work at Gametime United
Emily Doucet has been serving as the Senior Manager of Fan Experience at Gametime since 2022. In this role, she focuses on enhancing the overall experience for fans, ensuring that their needs and expectations are met. Prior to her current position, she worked as the Training & Quality Manager in Operations at Gametime from 2019 to 2022, where she was responsible for developing training programs and maintaining quality standards within the organization.
Previous Employment History
Emily Doucet has a diverse work history in customer service and management roles. She worked at Booking.com in various capacities, including French Customer Service Executive from 2010 to 2012, Senior Customer Service Executive from 2012 to 2014, and Customer Service Team Lead from 2015 to 2016. Additionally, she served as a CX Manager for Learning and Development at HotelTonight from 2016 to 2019 and briefly worked as a Learning and Development Manager at Airbnb in 2019.
Education and Expertise
Emily Doucet earned a Master of Science in Adult Organizational Learning and Leadership from the University of Idaho, completing her studies from 2018 to 2020. She also holds a Bachelor of Arts in French Language and Literature and Political Science from Aquinas College, where she studied from 2005 to 2009. Furthermore, she spent 11 months studying French Language and Literature at Université de Perpignan Via Domitia in 2007.
Background in Language and Tutoring
Emily Doucet has a background in language education and tutoring. She worked as a French Tutor at Aquinas College from 2007 to 2009, where she assisted students in mastering the French language. Her academic focus on French Language and Literature has contributed to her expertise in this area, enhancing her ability to communicate effectively in both professional and educational settings.