Emily Harvey
About Emily Harvey
Emily Harvey serves as the Quality Manager at Gametime United, where she has worked since 2021. With a background in data analytics and safety systems from her time at Lyft, she is dedicated to leveraging data to enhance safety and quality in her current role.
Work at Gametime United
Emily Harvey has served as the Quality Manager at Gametime United since 2021. In this role, she leads a team dedicated to ensuring that data is managed with precision and care, contributing to the creation of a safe platform for users. Her responsibilities include overseeing quality assurance processes and implementing best practices to enhance data integrity.
Previous Experience at Lyft
Prior to her current position, Emily worked at Lyft in various roles from 2016 to 2021. She began as a Customer Service Representative and progressed to a Strategist in Support Quality. In 2021, she took on the role of Program Lead for Safety Insights & Analytics for nine months. Her experience at Lyft involved analyzing safety systems and reporting, showcasing her expertise in data-driven decision-making.
Education and Expertise
Emily studied at Lipscomb University, where she earned a degree in Psychology from 2016 to 2022. Her academic background has provided her with a strong foundation in understanding human behavior, which she applies in her data analytics leadership. Emily's transition from a career aspiration in brain surgery to data analytics reflects her adaptability and commitment to making a difference through data.
Background in Customer Service
Emily's career began in the hospitality industry, where she worked as a Hostess at J. Alexander's Restaurants from 2012 to 2016. This early experience in customer service laid the groundwork for her subsequent roles in data analytics and quality management, emphasizing her ability to understand and respond to customer needs.
Passion for Data and Safety
Emily Harvey is passionate about utilizing data to tell meaningful stories and prevent dangerous assumptions. She believes in the power of data to drive informed decisions and enhance safety measures. Her commitment to quality management is evident in her leadership approach, focusing on data integrity and user safety.