Sara Kim
About Sara Kim
Sara Kim is a Senior Manager of Fan Happiness at Gametime United, where she has worked since 2022. She has extensive experience in customer support roles, having previously held various positions at Gametime United and Schmidt's Naturals.
Current Role at Gametime United
Sara Kim currently serves as the Senior Manager of Fan Happiness at Gametime United. She has held this position since 2022, contributing to the company's focus on enhancing customer satisfaction and engagement. In her role, she oversees initiatives aimed at improving the overall fan experience, ensuring that customer feedback is addressed effectively.
Previous Experience at Gametime United
Prior to her current role, Sara Kim held several positions at Gametime United. She started as a Support Associate in Fan Happiness from 2018 to 2019, followed by a promotion to Support Lead in 2019 for a duration of 10 months. She then served as Support Manager from 2020 to 2022, where she further developed her skills in customer support and team leadership.
Experience at Schmidt's Naturals
Sara Kim worked at Schmidt's Naturals in various customer support roles. She was employed as a Customer Support representative for 4 months in 2016 and later took on the role of Retail Sales Support for 8 months in 2017. Both positions were based in Portland, Oregon, where she gained valuable experience in customer relations and support.
Education and Academic Background
Sara Kim earned a Bachelor of Science degree in Psychology from the University of Alabama at Birmingham. Her academic background provides her with insights into consumer behavior, which she applies in her current role to enhance fan happiness and customer satisfaction.