Jessica Eng
About Jessica Eng
Jessica Eng is a Swedish Site Manager at Gaming Innovation Group and a Swedish Content Creator/Translator at Upwork. She has experience in customer service and holds a degree in Early Childhood Education and Teaching from Umeå University.
Work at Gaming Innovation Group
Jessica Eng serves as the Swedish Site Manager at Gaming Innovation Group, a position she has held since 2021. In this role, she oversees site operations and ensures that content is tailored to the Swedish market. Her responsibilities include managing site performance and collaborating with various teams to enhance user experience. Gaming Innovation Group is known for its innovative solutions in the gaming industry, and Eng's expertise contributes to its success in the Swedish market.
Current Role at Upwork
Since 2019, Jessica Eng has been working as a Swedish Content Creator and Translator at Upwork. This remote position allows her to utilize her language skills to create and translate content for various clients. Eng's work involves producing high-quality written material that meets the specific needs of her clients, demonstrating her proficiency in both Swedish and English.
Previous Experience at Casumo
Before her current roles, Jessica Eng worked as a Customer Service Ambassador at Casumo from 2018 to 2020. During her two years at Casumo, she provided support to customers, addressing inquiries and resolving issues related to the company's gaming services. Her experience in customer service has equipped her with skills in communication and problem-solving.
Education and Expertise
Jessica Eng studied Early Childhood Education and Teaching at Umeå University from 2016 to 2017. This one-year program provided her with foundational knowledge in education, which may inform her approach in her professional roles. Her educational background complements her work in content creation and customer service, enhancing her ability to engage with diverse audiences.