Tamara Trajkoski
About Tamara Trajkoski
Tamara Trajkoski is a Product Owner at Gaming Innovation Group in Malta, where she has worked since 2020. She has a strong background in Agile Methodologies and holds certifications in Scrum Product Ownership, along with experience in customer support and project management.
Work at Gaming Innovation Group
Tamara Trajkoski has been serving as a Product Owner - Core at Gaming Innovation Group since 2020. In this role, she applies her expertise in Agile methodologies to oversee product development processes. Her position requires collaboration with cross-functional teams to ensure that product goals align with user needs and business objectives. Trajkoski's experience in this role spans four years, during which she has contributed to the company's growth and innovation in the gaming sector.
Previous Experience in Customer Support and Project Management
Before her current role, Tamara Trajkoski worked at Building Brain as a Customer Support representative from 2017 to 2018. This position allowed her to develop strong communication and problem-solving skills. Additionally, she held a brief position as a Project Manager at NOVP for three months in 2018, where she gained valuable experience in managing project timelines and deliverables. Her diverse background in customer support and project management complements her current responsibilities.
Educational Background and Certifications
Tamara Trajkoski studied English and Macedonian language teaching at Univerzitet 'Sv. Kliment Ohridski' vo Bitola. She also achieved certification as a court translator and interpreter through the Ministry of Justice in the Republic of Macedonia. In addition to her educational qualifications, she holds both Certified Scrum Product Owner (CSPO) and Advanced Certified Scrum Product Owner (A-CSPO) certifications, demonstrating her advanced knowledge and skills in Scrum methodologies.
Skills in Software Development and Customer Service
Tamara Trajkoski possesses strong skills in HTML, which aids her understanding of the technical aspects of product development. Her experience with Software as a Service (SaaS) aligns with industry trends in information technology and services. Furthermore, she is experienced in using Zendesk, a widely recognized customer service software, enhancing her ability to manage customer interactions effectively.
Career Progression in Product Ownership
Prior to her current role at Gaming Innovation Group, Tamara Trajkoski worked at ICON as a Product Owner and Account Manager from 2018 to 2020. This two-year experience in Malta allowed her to refine her product ownership skills and manage client relationships. She also served as an Account Manager at NOVP for five months in 2017, further establishing her expertise in managing client expectations and delivering product solutions.