Christalyn Phaneuf
About Christalyn Phaneuf
Christalyn Phaneuf serves as a Client Success Manager at Gannett | USA TODAY NETWORK, a position she has held since 2021. She previously worked as a Customer Service Manager at Chansen Media Group and as a Traffic Coordinator at DMNmedia.
Work at Gannett
Christalyn Phaneuf has been serving as a Client Success Manager at Gannett, specifically within the USA TODAY NETWORK, since 2021. In this role, she focuses on ensuring client satisfaction and fostering strong relationships with customers. Her responsibilities include managing client accounts, addressing inquiries, and implementing strategies to enhance client engagement and retention.
Previous Experience at Chansen Media Group
Prior to her current role, Christalyn Phaneuf worked at Chansen Media Group as a Customer Service Manager from 2018 to 2020. During her two years in this position, she was responsible for overseeing customer service operations, managing team performance, and ensuring high levels of customer satisfaction in Rockwall, Texas.
Experience at DMNmedia
Christalyn Phaneuf began her career at DMNmedia, where she held the position of Traffic Coordinator from 2016 to 2017. In this role, she coordinated the flow of advertising materials and ensured timely delivery across various platforms. Her work contributed to the efficiency of operations in Dallas, Texas.
Professional Background
Christalyn Phaneuf has built a career in client management and customer service, with a focus on enhancing client experiences. Her background includes roles that required strong organizational skills and the ability to manage multiple tasks effectively. She has developed expertise in client relations and operational coordination throughout her professional journey.